How can we assist you?
Share your request with us and our team will respond promptly.
You may also reach us directly by phone at
+41 21 312 07 07
or by email at
customercare@ferronato.swiss.
Whether you contact us via the form or by email, every request is handled with the same care and attention. We aim to respond within 48 hours.
Boutique
Place St-François 12bis
1003 Lausanne, Switzerland
Ferronato Headquarters
The Ferronato Castle
Rue du Château 27
1616 Attalens, Switzerland
EU Main Office & Distribution Center
Industriestraat 4
8081 Elburg, The Netherlands
Switzerland Manufacturing & Laboratories
ZI Pra-de-Plan 15
1618 Châtel-St-Denis, Switzerland
USA Main Office & Distribution Center
2781 The Boulevard
Columbia, South Carolina 29209, USA
MENA Sales Office
South Tower
Emirates Financial Towers, DIFC
P.O. Box 50542, Dubai, UAE
Frequently Asked Questions
You will receive an estimated delivery window once your order is confirmed. Most items ship within 1–2 business days.
As soon as your order ships, a tracking link will be sent to you by email so you can follow its progress.
Yes, we do. More details can be found in our Shipping & Return Policy page.
Our team will be happy to assist you. Simply fill in the contact form above or email us directly at customercare@ferronato.swiss. Our team typically replies within 48 hours.
